Privacy Policy

Azurea Digital, LLC ("Azurea," "we," "us," or "our") is a Miami Beach, Florida digital marketing and AI strategy agency. We help primarily business clients improve how they attract, engage, and convert customers through strategy, search, paid media, web experiences, email, social media, creative production, analytics, workflow automation, AI assessments, consulting, training, and related digital services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.azurea.ai, interact with our online content, submit an inquiry, join a call or event, communicate with us, or otherwise use online services that link to this Privacy Policy (collectively, the "Services").

This Policy is written for a business website and professional-services environment. It does not replace any separate written agreement, statement of work, data processing agreement, business associate agreement, nondisclosure agreement, or other client contract that Azurea may sign with a client. If a separate agreement governs a particular client engagement, that agreement will control for the services covered by that agreement.

#1. Personal Information We Collect

The personal information we collect depends on how you interact with Azurea. We try to collect information that is useful for responding to inquiries, operating our Site, providing services, improving marketing performance, and managing business relationships.

We may collect contact and business information, such as name, business email, phone number, organization name, job title, website URL, social media handle, and similar professional contact details.

We may collect inquiry and project information, such as information you submit through forms, intake questionnaires, consultation requests, emails, proposals, discovery calls, or messages about your business goals, marketing needs, budget, timeline, or current technology stack.

We may collect client and account information, such as billing contact details, project stakeholders, authorized users, contract information, communication history, and service preferences.

We may collect technical and usage information, such as IP address, browser type, device identifiers, pages viewed, referring URLs, approximate location derived from IP address, interaction data, form events, and similar analytics information.

We may collect marketing and advertising information, such as campaign source, ad interaction data, cookie identifiers, pixel events, audience or conversion information, email engagement, and related marketing-performance data.

We may collect audio, video, and meeting information if a call, webinar, training, consultation, or meeting is recorded. In that case, we may collect the recording, transcript, chat, or related notes after providing notice or obtaining consent where required.

If payments are processed, payment information may be handled by third-party processors. Azurea generally does not need to store full payment card numbers.

We may also receive information from third parties, such as business contact information, analytics information, advertising attribution data, referral information, CRM-enrichment information, or publicly available business information.

Please do not submit sensitive personal information through general website forms unless we specifically request it and the submission is appropriate for the context. Sensitive information may include government identification numbers, financial account credentials, health information, biometric information, precise geolocation, or information about children.

#2. How We Collect Information

We collect information directly from you when you submit forms, contact us, schedule calls, request information, communicate by email, or participate in meetings.

We also collect information automatically through cookies, pixels, analytics tools, advertising technologies, server logs, and similar technologies. In addition, we may receive information from service providers, advertising platforms, referral partners, publicly available sources, or client-authorized tools.

For more information about cookies, pixels, analytics, and retargeting, please review our Cookie Policy.

#3. How We Use Personal Information

Azurea uses personal information for business, operational, marketing, and legal purposes. We use it to respond to inquiries, evaluate potential projects, provide professional services, communicate with clients and prospects, operate and improve the Site, measure advertising performance, personalize outreach, protect our systems, and comply with obligations that apply to us.

We use contact and project information to answer questions, schedule consultations, prepare proposals, and determine whether Azurea may be a good fit for a business need.

We use information to deliver marketing, AI, creative, analytics, website, consulting, training, and related services under applicable client agreements.

We use information to manage projects, communicate with stakeholders, send updates, administer accounts, coordinate approvals, and maintain business records.

We use analytics, cookies, pixels, and campaign information to measure performance, improve content, retarget visitors, and promote Azurea's services to relevant business audiences.

We use technical and usage data to maintain the Site, troubleshoot issues, improve user experience, analyze traffic, and protect against spam, abuse, or security threats.

We use information for legal and compliance purposes, including to enforce agreements, comply with laws, protect rights, preserve records, respond to lawful requests, and establish, exercise, or defend legal claims.

#4. Cookies, Analytics, and Targeted Advertising

Azurea uses cookies, pixels, tags, and similar technologies for Site functionality, analytics, marketing measurement, and retargeting. We may use advertising pixels or similar technologies from platforms such as Google, Meta/Facebook, LinkedIn, or comparable providers to understand campaign performance and reach business audiences that may be interested in Azurea's services.

Azurea does not sell personal information for money. However, certain advertising and retargeting activities may be treated under some privacy laws as "targeted advertising," "sharing," or similar activity, even when no money is exchanged. Where a law that applies to Azurea gives you a right to opt out of such processing, we will honor that right as required.

You can manage many cookies through your browser settings and third-party platform settings. Where required and technically available, Azurea may also offer cookie or privacy preference tools. For more detail, please review our Cookie Policy or contact us at hello@azurea.ai.

#5. How We Disclose Personal Information

We disclose personal information only as reasonably necessary for the purposes described in this Policy, as authorized by you or your organization, or as permitted or required by law.

We may disclose personal information to service providers and contractors, such as hosting providers, analytics vendors, CRM tools, email platforms, project-management tools, automation tools, security providers, payment processors, cloud services, and professional contractors who help us operate or provide services.

We may disclose personal information to advertising and analytics partners that help us measure ads, retarget visitors, analyze traffic, attribute conversions, and improve marketing performance.

We may disclose personal information through client-authorized platforms, such as tools, accounts, advertising platforms, websites, analytics properties, CRM systems, or other client systems that Azurea accesses or manages as part of a client engagement.

We may disclose personal information to professional advisers, such as attorneys, accountants, insurers, auditors, consultants, or similar advisers.

We may disclose personal information to courts, regulators, law enforcement, government authorities, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, security, or property.

We may disclose personal information to potential or actual buyers, investors, lenders, successors, or advisers in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.

We do not authorize service providers to use personal information for unrelated purposes. Their responsibilities may be governed by contracts, platform terms, data processing terms, confidentiality commitments, or similar obligations, depending on the provider and context.

#6. Client Data and Professional Services

Azurea's public website is different from the services we provide under client agreements. In a client engagement, Azurea may receive access to client advertising accounts, analytics platforms, websites, customer lists, CRM data, marketing assets, call-tracking tools, email tools, or other business systems.

Our use of that information is generally governed by the applicable client agreement and instructions from the client.

If a client provides personal information to Azurea for processing on the client's behalf, the client is responsible for ensuring it has the legal right to provide that information and that any required notices, consents, contracts, or authorizations are in place. Azurea will process such information in accordance with the applicable written agreement and applicable law.

#7. Health, Medical, and Sensitive Information

Azurea may work with healthcare, wellness, medical, or professional-services clients. Operating this Site does not make Azurea a HIPAA covered entity, and visitors should not submit protected health information or other sensitive information through general website forms.

If Azurea is asked to handle protected health information or other regulated sensitive information for a client, we will do so only under an appropriate written agreement, such as a business associate agreement or other contract where required. Unless such an agreement is in place, you should not provide protected health information to Azurea.

#8. Children's Privacy

The Services are intended for business users and adults. They are not directed to children under 13, and Azurea does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us at hello@azurea.ai, and we will review the request.

#9. Marketing Communications

If you subscribe to marketing emails or otherwise receive promotional communications from Azurea, you may opt out by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing emails, we may still send transactional, administrative, legal, or service-related messages.

#10. Your Privacy Choices

You may request access to, correction of, deletion of, or a copy of personal information we maintain about you, depending on your location, relationship with Azurea, the nature of the information, and applicable law. You may also ask us to stop sending marketing emails or to review certain advertising or cookie preferences.

To submit a privacy request, email hello@azurea.ai with the subject line Privacy Request. We may need to verify your identity or authority before responding. If you are making a request on behalf of a business client, we may direct the request to the relevant client administrator or handle it under the applicable client agreement.

#11. Florida Privacy and Security Notes

Azurea Digital, LLC is organized in Florida and operates from Miami Beach, Florida. Florida law requires covered entities that maintain certain electronic personal information to take reasonable measures to protect and secure that information and may require notice if a qualifying security breach occurs.

Azurea is not currently subject to the Florida Digital Bill of Rights based on our current understanding of the statute's controller thresholds and Azurea's business posture. If Azurea's operations change so that the Florida Digital Bill of Rights or another privacy law applies in a different way, we will update this Policy and provide any required notices, rights, or request methods.

#12. California and Other State Privacy Rights

Azurea primarily serves business clients and does not sell personal information for money. However, privacy laws in some states may give residents rights to access, delete, correct, obtain a copy of, or opt out of certain processing of personal information, including targeted advertising or certain disclosures to advertising partners.

Where a state privacy law applies to Azurea and to your personal information, we will honor the rights required by that law. If a law does not apply to Azurea, we may still choose to respond to reasonable privacy requests as a matter of good business practice, but doing so does not mean we are legally subject to every privacy law in every jurisdiction.

#13. International Visitors

Azurea's Services are directed primarily to users in the United States. If you access the Site from outside the United States or communicate with us from another country, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.

If Azurea enters into a client engagement that requires international data-transfer terms or other region-specific privacy commitments, those terms should be addressed in the applicable written agreement rather than assumed from this public website Policy.

#14. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, manage business relationships, provide services, maintain records, comply with legal or accounting obligations, resolve disputes, protect security, and enforce agreements. Retention periods vary depending on the nature of the information, the relationship, the legal context, and operational needs.

When information is no longer reasonably needed, we may delete it, de-identify it, aggregate it, or retain it in backup or archive systems until deletion occurs through ordinary retention cycles.

#15. Information Security

Azurea uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. These safeguards may include access controls, password and account-management practices, vendor review, encryption in transit where appropriate, limited internal access, and security-aware workflows.

No website, platform, email system, network, or method of electronic transmission is completely secure. We cannot promise perfect security, and you should use care when deciding what information to send through online forms, email, or third-party platforms.

#16. Third-Party Websites and Platforms

The Site may link to or integrate with third-party websites, social networks, advertising platforms, embedded media, scheduling tools, forms, payment processors, or other services. Those third parties operate under their own terms and privacy policies. Azurea is not responsible for the privacy, security, or content practices of third-party services that we do not control.

#17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. If we make material changes, we may provide additional notice through the Site, by email, or by another appropriate method.

#18. Contact Us

If you have questions about this Privacy Policy, want to submit a privacy request, or need this Policy in a different format, please contact us.

Contact:

Azurea Digital, LLC

Miami Beach, Florida

Email: hello@azurea.ai

Subject line: Privacy Request

Last Updated: May 10, 2026